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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74198 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204309 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

USB Dongle with External IP

Hi, I have been going round in circles with this tonight and looking for a pointer in the right direction. We have a customer that has had their ADSL line cancelled by thier ISP by mistake. It's being re-instated but its going to take up to 2 weeks....

Mobile Broadband - Are SMS an additional cost if I use this?

I have an 18month small business broadband deal and want to know if SMS texting is payable additionally if you use it from your laptop? I couldn't find any details on the website saying SMS is included so expect they are additional. Can anyone confir...

Mobile Broadband K3565 - not working after 1 year of not using it

Hi, I have a K3565 which has been unused for nearly a year. (On windows XP) Today i tried to use it again, but it cannot find a network. I have checked the signal page and i should get a very good reception (BT3) I have a K3565 and have updated to t...

Showboat by Not applicable
  • 13249 Views
  • 4 replies
  • 0 thanks

Huawei K3765 - RAS 635 and then RAS 619 - Vodafone eForum

To whom this may concern, I am borrowing a friend's 32 bit Windows Vista Asus laptop which has been using a Huawei K3765 Vodafone USB modem for as long as I've known of this computer. My friend is now overseas and all of a sudden the modem doesn't w...

Mobile Broadband K3760 - Windows 7 64 Bit Ras Error 635

Hi this is driving me nuts! Just purchased a Dell latitude running Win 7 Home premium 64 bit. I've installed the latest version of VMC which successfully connects the first time....until the PC is rebooted, then I get the RAS 635 error when trying ...

MikeJep by Not applicable
  • 13817 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - NetgearMBR624GU setup settings for K3565 -Rev2 USB

Hi Please could you list the settings for the Netgear USB modem to use to connect via the K3565 USB stick as I am unable to connect (pays as you go customer). The usb stick works OK on the PC. I have downloaded the latest firmware for the router Us...

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