In the last few days my 4 month old Sure signal 3 has not been outputting any 3g signal to any of the registered phones. Up until the weekend we have had no problems with this partuicular unit since it was registered.
Please can one of the Vodafone mods look into this please
Below are the outputs of the normal tests
Regards
James
Have tried the following:
- unplugged and left for 24 hours before plugging back in - no change
- reset (reset button depressed for 5 seconds) - no change
What light sequence you're seeing: Three solid lights on Sure Signal. 4th light never comes on.
Your speed test results from here. 199.35Mbps down, 21.02Mbps up
Your external IP address from here. 86.186.135.64
Your Sure Signal serial number: 43171244684
The results of a traceroute.
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 4 ms 4 ms 4 ms 31.55.187.176
5 4 ms 4 ms 4 ms 194.72.31.166
6 5 ms 5 ms 5 ms 213.121.193.207
7 4 ms 4 ms 5 ms t2c3-et-7-1-0-0.uk-lon1.eu.bt.net [166.49.211.228]
8 4 ms 4 ms 4 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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