Sure signal V1 not working

[DelboyDaz]

The top two lights are on solid. I have done a reset with hasn't done anything. I have tried to call on 191 and the answerphone message was that vodafone are dealing with an emergency.
Can someone please sort this.,

[DelboyDaz]

Serial number is 21225094404

[DelboyDaz]

Ping is 18ms
Speed is d/l 8.74, u/l 0.81
Ip 109.142.59.101

[Retired-Laura]

Hi @DellboyDaz

Please let us know your external IP address.

Thanks,

Laura