sure signal reset please

[Suzannerangeley]

Hi
I have just got a new phone and my sure signal is not recognising it. Could you re sync it please, the serial number is 21230012680
Thanks
Suzanne

[Retired-Laura]

Hi @Suzannarangeley

Please deregister and re-register the number that has had the new phone.

Once this has been done, re set the Vodafone Sure Signal.

This should allow the phone to connect.

Thanks,

Laura

[Suzannerangeley]

Thanks Laura, will try and let you know if it's successful.
Suzanne