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Sure signal, how do I take over from a previous owner who has no account?

kibeeto
2: Seeker
2: Seeker
Hi
My company has a sure signal box but has no account with vodafone any more, is there a way I can take it over?
2 REPLIES 2

drey_p
16: Advanced member
16: Advanced member

Hi there

 

What you need to do is get the original owner to get in contact with Vodafone and asking them to deregister the device.  One of the eForum Team will be able to help them through this process and will be along as soon as they can to help.

PWIAC

Retired-Dave
Moderator (Retired)
Moderator (Retired)

Hi kibeeto,

 

If it's registered to a business account, they may need to speak with their old customer services team to de-register it.

 

We'll take a look, though. Click here to see how they can get in touch with us.

 

Dave