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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73762 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodaphone in France

Am in France and can't get my phone to connect a carrier. After reading earlier messages I've tried a hard reset and manual selection but don't get any signal although Sfr does show. Anyone help with how to fix? I'm using an iPhone 5 on a business ac...

Samsung Trade In - oddity!

I seem to have the opposite problem from everyone else.  Upgraded from Iphone to S6 Edge.  Did NOT take out a Red Plan so am not eligible for the trade in offer. Why then have I, so far, been sent four sets of trade in documentation and had a load of...

iPhone 6 dropping Wifi Signal

For the past fortnight my IPhone 6 is regularly dropping wifi. Happens at home and at work. Sometimes only 1 or 2 bars when in the same room as the WAP. Tried every possible troubleshooting method but still the same. My iPad is fine and my wife's iPh...

peterbix by 3: Seeker
  • 15143 Views
  • 5 replies
  • 0 thanks

S6 Edge battery life

HiI've owned this phone for a about a month now and the battery performed ok, lasting at least a day with moderate usage.I noticed yesterday that the battery was draining a lot quicker than normal. I had to give it a small charge at lunchtime as the ...

Liam0205 by 4: Newbie
  • 13861 Views
  • 2 replies
  • 0 thanks

New service configuration message every time phone is turned on

Guys,Every time I turn my phone on, I get the little white round icon in the notifications bar with the exclamation mark in the middle, telling me there is a new service configuration or very similar. Opening the notification doesn't appear to do any...

Ben_W by 3: Seeker
  • 29768 Views
  • 5 replies
  • 0 thanks

Bar on Sure Signal 3 after three months of ' non usage '

Hi, what constitutes non use of a Sure Signal 3 box, causing a bar to be put in place ?  I send plenty of texts and use the internet on my mobile but make very few, if any, calls. Would lack of phone calls cause a bar to be put on ?

Zeiss40 by 4: Newbie
  • 19999 Views
  • 1 replies
  • 0 thanks

APN settings for Nexus 6.

Hi there, Can a fellow Nexus 6 owner please do me a favour and post a screengrab of their APN settings from: Settings > More > Mobile networks > Access point names > Vodafone UK I seem to have lost 4G connectivity and I'm not sure if it's because I'v...

No 3G signal for over 24 hours

Vodafone SureSignal V3 stopped transmitting a 3G signal over 24 hours ago. Red light and first two white lights (Internet and In Service) are lit solid, as expected. Unit has been working fine (apart from two similar blips a couple of months ago) for...

No data or text messages can be recieved on brand new iphone 6

HiFor some reason around 2 weeks ago my less than a month old iphone 6 decided it wouldnt work with any data connection unless it was on wifi and also dosent seem to recieve texts.... i have spoken to the "tech team" and i use that term loosly, i hav...

Resolved! iPhone will NOT connect to internet unless on wifi

I am on PayG and have vodafone freebie (which includes internet usage) and I have also been given 30 days free internet by Vodafone. My iPhone does not and has never been able to connect to the internet or apps which need to use the internet unless c...

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