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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74130 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204041 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Dongle every second disconnects problem

My Vodafone Dongle keeps on disconnecting and reconnecting every second or 5 minutes and it seem's since I replaced my Samsung N145 netbook Windows 7 and the other netbook was the same and that didn't do disconnecting and reconnecting problem why and...

Samsung Galaxy Alpha Screen won't come back on

Hi, I hope someone can help with my issue. I received a brand new galaxy alpha today and there seems to be an issue where I can lock the phone and then instantly unlock it but if I leave it a while the screen just stays black no matter what I do. I h...

Resolved! Copy photos

HiJust set up my s6 edge. Does anyone know how I can get my photos (over 4000) from google photos, onto my phone so they are stored within my phones album?My album on my phone is currently empty and when I want to view my photos I have to do so throu...

Samsung Galaxy A3

Hi, I have just been given a Samsung A3, I have connected it to my car via bluetooth and for some reason my contacts are not showing. Any ideas please?

Vodafone email

Why do I consistently receive loads of emails on my iPhone which have:* no sender* no subject line* no contentand a send date in 1970?This started a coupla months ago and I was hoping it would stop as spontaneously as it started, but sadly no. So why...

IanML by 2: Seeker
  • 15560 Views
  • 5 replies
  • 0 thanks

Message+

Message+ keeps asking me to "Tap to complete Chat set" evey time I close Message+. Which is then followed with a request to "Verify your phone number". Which I've done. Countless times. Its supposed to send you a "one time" SMS message. I'm still wai...

phmilesc by 2: Seeker
  • 15454 Views
  • 3 replies
  • 0 thanks

Samsung Gear S (General Question)

Does anybody know if you can use the gear as a mobile hotspot im only asking because im with vodafone but at work i get poor signal but my friend on THREE mobile gets great signal so wanted to get a samsung gear and use that as a hotspot when i neede...

mrathb by 10: Established
  • 13625 Views
  • 4 replies
  • 0 thanks

Teltonika RUT550 router settings

I'm trying to setup a tektonika RUT550 LTE modem with a brand new data sim (PAYG 30 days of data) purchased this morning and I'm struggling to find which settings I should use. I've found several APN names non of which seem to work, I've left the pas...

Sure Signal troubleshooting

Please Vodafone technical team  sort out a a proper Suresignal troubleshooting process.I have been told more than once that tracert is a waste of time  by vodafone tech team but still see it in this forum ???? Surely it is not too much to ask for a s...

adoherty by 1: Seeker
  • 21414 Views
  • 1 replies
  • 0 thanks
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