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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V2 powerlight on but no signal as of today 14/5/15

Hi,My Sure Signal V2 stopped working overnight. Steady red power LED but no white signal/ phone lights.  I have done a hard reset of the Sure Signal, & rebooted the router, all without success. No white lights at all at any stage.  Rear LEDs from rou...

davesim by 2: Seeker
  • 21463 Views
  • 4 replies
  • 0 thanks

Vodafone Mobile Broadband Software PC 10.3.415

I am trying to download Vodafone Mobile Broadband Software PC 10.3.415 from the support website but the download does not repond. Please advise.https://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/laptop_connectivity/40_so...

Ichnus by 2: Seeker
  • 17437 Views
  • 5 replies
  • 0 thanks

Sure signal 3 stopped working after only 2 weeks

Hi.My sure signal appears to have stopped working already. Both lights are on and my virgin superhub2 is working fine (150mbps). I've tried switching on and off with no joy. I've also turned off my superhub2 and my iPhone but no ideas from this point...

htc one mini 2 4th replacement and its faulty too!!!

can anyone give me help and advice? i took out my contract in Oct 2014 and am now on my 4th replacement {in 5months} as they were freezing and goin black screened. this is doin the exact same and iv now had enough.  vodafone say they can change my fo...

LoraG by 2: Seeker
  • 28926 Views
  • 6 replies
  • 0 thanks

Resolved! Sure signal V1 and new sim not working

I've had a new phone and new SIM (Removed for security) - this phone doesn't work with my Sure Signal V1 (SN 21197024728). I have tried resetting the Sure Signal (yesterday) but no change. Can you help please?

Receiving emails to my Smart 4 power

I suddenly cant access my email and the message 'Internal error. Report' comes up. Under settings, Wifi,  it states my hub is saved and secured. Any ideas what happened?

jgillett by 1: Seeker
  • 14433 Views
  • 2 replies
  • 0 thanks

Sure Signal stopped working

My Sure Signal stopped working three days ago. I've read through the other postings and have tried everything including deregistering for 25 hours and nothing has worked. Help!

Sure Signal

Hi - I bought a Sure Signal last year for a Vodaphone contract I had on my works phone and it worked great. My employer changed suppliers and therefore we're no longer on Vodafone. My father has a Vodafone contract and lives in a terrible area for Vo...

lost photos

Please help.my mum owns a Vodafone smart 4 mini, she has suddenly lost all her photos that autosave to the device from whatsap conversations. The conversations remain on the phone but the pics that have been sent are misted. When you click on them it...

sarah12 by 2: Seeker
  • 15699 Views
  • 3 replies
  • 0 thanks

Sure Signal V1 working for 1 out of 3 phones

Hi, I have a V1 Sure Signal that until a week ago worked for 3 mobile phones.  However now the Galaxy S4 still has a full signal, the iPhone has no signal at all and the new Galaxy S6 has no signal either (same number as previously, new sim card for ...

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