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26-02-2014 07:31 PM
26-02-2014 08:16 PM
Hi there
What you need to do is get the original owner to get in contact with Vodafone and asking them to deregister the device. One of the eForum Team will be able to help them through this process and will be along as soon as they can to help.
PWIAC
27-02-2014 04:43 PM
Hi kibeeto,
If it's registered to a business account, they may need to speak with their old customer services team to de-register it.
We'll take a look, though. Click here to see how they can get in touch with us.
Dave