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Sure signal not working

MPIOW
2: Seeker
2: Seeker

My sure signal is completely dead no lights no nothing. I've tried all the resets etc and plugged it into another socket. But nothing. What do I do now?

3 REPLIES 3

Alex
Moderator (Retired)
Moderator (Retired)

@MPIOW Please take a look at our Sure Signal Troubleshooting thread, then post back your results if you’re not directed to an existing thread.

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Look at this thread > https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

 

Might I suggest you unplug it for now and call Customer Services. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

gsmsecure
12: Established
12: Established

REMOVE THIS DEVICE IMMEDIATLY FROM THE SOCKET.

 

It is dangerous and suffered a serious internal failure.

 

Please read the link below for details on obtaining a free replacement regardless of Warranty status.

 

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

 

 

Alex SHOULD NOT in anyway have suggested testing the device as you've clearly stated 'failure with no lights'.

 

Alex.. suggesting a user performs tests on a clearly failed and burnt out device is not safe!!

 

The OP clearly stated it had failed..

 

 

It is important to report all failed SureSignal V3 using the links below to:

BBC's Watchdog: https://ssl.bbc.co.uk/programmes/b006mg74/contact

Trading Standards: Call them on 0345 4 040506

Vodafone CEO: http://www.ceoemail.com -  (Search Vodafone UK)