Hi my sure signal has stopped working for the last 2 months. No issues prior to that .I have done a reset and the manual firmware update routine. Still no joy. I see from other posts you require the info below to help resolve:
Sure Signal serial No.21196986877
Your speed test
Upload: 0.38Mbps
Download: 1.89 Mbps
Your ping test
Line Quality B*
Ping: 32ms
Jitter: 2ms
Your external IP address
IP: 81.2.103.178
IPV6: ffff:5102:67b2
The results of a traceroute.
C:\Users\Steve>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 5 ms 5 ms 8 ms 10.10.10.1
2 29 ms 27 ms 27 ms a.gormless.thn.aa.net.uk [90.155.53.51]
3 29 ms 29 ms 28 ms d.aimless.thn.aa.net.uk [90.155.53.44]
4 33 ms 115 ms 30 ms 83.217.238.93
5 30 ms 30 ms 31 ms ae-15.r02.londen03.uk.bb.gin.ntt.net [129.250.3.
30]
6 30 ms 28 ms 28 ms ae-0.cw.londen03.uk.bb.gin.ntt.net [129.250.66.4
6]
7 33 ms 38 ms 32 ms 195.2.30.61
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Your Sure Signal serial number:
.png "Moderator (Retired)"){kind=icon}
