Sure signal problem

[rothie]

Hi

My sure signal has only the power light on steady, the next two lights on white and the last light off, looked at the problem solving page and cant see this listed, anyone help?

Thanks

[BandOfBrothers]

Hi

Have you seen this troubleshooting guide Here where you can also post your traceroute via the 'issue not listed' option. 

May I ask which version of Sure Signal do you use ?

If v1 or v2 

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10. From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[rothie]

Hi

The issue you’re experiencing: Do not seeem to be getting listed phones getting signal

What light sequence you're seeing: Power on next 2 lights white last light off

SS V3

[rothie]

Hi yes that seems to be the problem

[rothie]

Can anyone help?

[Rahim]

@rothie Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Please ensure that you include your Sure Signal serial number in the results post.