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Solution
04-07-2016 06:56 PM
The issue you’re experiencing: Power light on, but next light (connecting) justkeeps flashing and has been since 8am sunday morning.
What light sequence you're seeing: flashing connecting light
Your speed test results from here. ping 141ms, download 0.64mbps, upload 0.26mbps
Your external IP address from here.86.161.249.107
Your Sure Signal serial number: 43161638515
The results of a traceroute.
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 139 ms 4 ms 13 ms BThomehub.home [192.168.1.254]
2 114 ms 117 ms 108 ms 217.32.141.130
3 126 ms 133 ms 127 ms 217.32.141.190
4 124 ms 124 ms 133 ms 212.140.235.74
5 127 ms 126 ms 132 ms 31.55.164.227
6 117 ms 133 ms 136 ms 31.55.164.109
7 127 ms 125 ms 136 ms acc2-10GigE-0-5-0-4.bm.21cn-ipp.bt.net [109.159.248.224]
8 134 ms 159 ms 131 ms core2-te0-15-0-14.ealing.ukcore.bt.net [109.159.248.170]
9 156 ms 143 ms 147 ms peer6-te0-10-0-7.telehouse.ukcore.bt.net [62.172.102.21]
10 139 ms 136 ms 134 ms 166-49-211-228.eu.bt.net [166.49.211.228]
11 136 ms 137 ms 141 ms 166-49-211-254.eu.bt.net [166.49.211.254]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.