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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! No phone signal. Lights 1,2 & 4 all on and steady.

I seem to have the same problem as others here. My S/S was turned off for a few hours and now neither of the two registered phones have any signal. The S/S had been working just fine for several months but now although lights 1+2 & 4 are lit and stea...

Dibsey by 2: Seeker
  • 14839 Views
  • 6 replies
  • 0 thanks

3G dongle and Symantec

My 3G dongle (a K3770) only works when I have Symantec Endpoint Protection disabled. If SEP is enabled, my Vodafone 3G service connects OK and I get an IP address and address for a gateway, but I am unable to access any sites via a browser, I can't a...

Need Suresignal help please

My suresignal never works for more than a few hours at a time before I have to reboot it.  it also gets incredibly hot. I have a brilliant wi-fi connection. I get a number of light combinations on my box but the most common is the ststic red light an...

need to de-register sure signal box

Hello i am the owner of the sure signal box and have not used it for a while need to deregister it to reregister it please help serial no 40111015042  

Rdrr24 by 2: Seeker
  • 13073 Views
  • 3 replies
  • 0 thanks

Nearly New Sure Signal V3

My new Sure Signal plug failed and Vodafone replaced with a Nearly New version. This works well except all locations on my phone point to a place in Oxford which is odd when I live in Wimborne Dorset. This only happens when I am in range of the plug ...

Sure signal working on 1 phone not others

Hi I have ver 1 sure signal setup yesterday and its working ok on my contract phone ok, but not my other family pay as you go phones . They are all 3G compatible and all received text saying the can use itAny ideas people?Ta Paul

Whiter74 by 2: Seeker
  • 11671 Views
  • 1 replies
  • 0 thanks

Unable to register suresignal

Having purchased a Sure Signal, I am unable to register it as there appears to be a problem with the registration form on your website. Indeed this seems to have been a problem for at least a year! Calling the help-line and following the prompts just...

soup6 by 2: Seeker
  • 13493 Views
  • 3 replies
  • 0 thanks

Sync Required

Hi please can you reset SureSignal 40120242934 Many thanks Matt

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