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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73853 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! New iphone 5 not working with Sure Signal

My phone has been upgraded to an iphone 5 with a new SIM.  That happened yesterday afternoon.  After reading these forums I have tried a full reset of the sure signal and also removed and replaced the micro sim.   I'm still unable to use the sure sig...

imillard by 2: Seeker
  • 25649 Views
  • 25 replies
  • 0 thanks

Sure Signal 3 Not Working

Hi Went away on holiday for 2 weeks and unplugged pc and sure signal regrettably and now it doesn't work. Have called contact centre for past three days waiting 24 hours each time but despite following troubleshooting it still doesn't work so thought...

Listered by 2: Seeker
  • 13629 Views
  • 3 replies
  • 0 thanks

Re sync required

Hello Can you please resync my suresignal box serial 40131961845 thanks

migzy by 3: Seeker
  • 14574 Views
  • 8 replies
  • 0 thanks

Registering a new user

I have been trying for the past 3 days to register my wife on SureSignal. I managed to register OK but when I try to register my wife's phone I get the following error message: Sorry – there seems to be a problem.Please try again. If there’s still a ...

Resolved! Unsure Signal Part 2

Woe is me, bought a new V3 SS and it WORKED for a few days. Then the red light started flashing while the Internet light was on steady orange, reset it, still flashing but 3rd light (handset?) steady orange, reset hub, still flashing and steady orang...

evanowen by 7: Helper
  • 15211 Views
  • 6 replies
  • 0 thanks

Check a sure signal for registration

Hi,If I give you the serial of a SS, can you check whether it's registered before I buy it?  Don't need to know who or anything else about it, just whether it's unused.Cheers.

robinhow by 2: Seeker
  • 14773 Views
  • 4 replies
  • 0 thanks

Sure signal not working

My sure signal just stopped working yesterday. The power, @ and tick icons are lit. Have tried resetting and turning off and on. But still no phone reception. My serial number is 21229335415

kinks123 by 2: Seeker
  • 15516 Views
  • 6 replies
  • 0 thanks

What's included in my mobile broadband and why do I get extra charges?

I have a vodafone dongle which I only pay a few quid a month for for 250mb data.  I only need it as a back-up for wi-fi failures when I need to send photographs.  However, this month I got a £15 bill for usage yet when I looked at my usage it said I ...

gdot by 2: Seeker
  • 13457 Views
  • 1 replies
  • 0 thanks

Do Vodafone block Non HTTP traffic on port 80

Hi, We have started having problems connecting to the corporate Afria server over Vodafone.We are unable to connect to Afaria over Vodafone mobile network. . We are using Motorola MC75 devices. APN settings are correct and the devices can connect to ...

hzgjlv by 2: Seeker
  • 15843 Views
  • 2 replies
  • 0 thanks

Problems registering two new phones on suresignal

I'm having a problem registering two phones to my suresignal. When I try I get the error message detailed at the bottom of this post.I've successfully registered other phones so I'm unsure why i'm having problems with these particular 2 phones. I've ...

pwarner4 by 2: Seeker
  • 13557 Views
  • 1 replies
  • 0 thanks
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