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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone K3772 USB dongle

Hi, Does anybody know if the Vodafone K3772 USB stick would be compatible with the Vodafone R101 sharing dock. Many thanks, Robert

pwdrfngr by 2: Seeker
  • 12877 Views
  • 1 replies
  • 0 thanks

RAS error 628 - nothing work !

Hello , I bought K3565 and i am running win 7 64bit. i am not able to connect. I tried changing the APN like you said in older post but nothing change still the same msg pops up every time .. please i need help

Sure Signal - stopped working.

Good morning, I've used Sure signal for many years, I have four devices registered across different sites in the UK. However, my very first Sure Signal device (V1 - 21196948968) has suddenly stopped working over the weekend. The device is showing OK,...

ansellrk by 4: Newbie
  • 14586 Views
  • 18 replies
  • 0 thanks

Public IP Address

Hi,I see that when we use a mobile broadband dongle, the network releases a private ip address to the dogle interface.I need to find out a particular dongle that receives a public Ip address instead of a private one.It is for VPN or remote control pu...

Resolved! Resync my sure signal please ?

Sure signal V1 seems to be having the same problem as quite a few other people, 3 lights on but no 3G signal to the phone.De-registered & re-registered the box  -  no solution.Tried the full reset (including removing the ethernet cable as well as pow...

AP68 by 2: Seeker
  • 12724 Views
  • 2 replies
  • 0 thanks

Not worth the extra £10

I added the mobile broadband 'dongle' as an extra to use on holiday as we were not in a wifi area.  It was utterly useless!  Fine if you want to wait 15minutes for the laptop to connect and another 15 for each page to load. We ended up just using our...

Irenka by 2: Seeker
  • 12146 Views
  • 1 replies
  • 0 thanks

Promised replacement - never arrived

I have had a sure signal box for a couple of years but just before Christmas last year it decided to stop working.The box is totally dead with no sign of any power at all.  I phoned Vodafone and they checked and said that 'yes, your sure signal box a...

Porting a number and adding it to Sure Signal

I am porting a number from Orange over to Vodafone PAYG tomorrow. Once it is over, how long will it be before I can add it to my Sure Signal. I am worried that it will not be recognised as a Vodafone number and therefore not able to be added and used...

More Topup woes

put £15 on my dongle sunday night had confermation text saying (Thank you for your order.TopUp Amount:£15 Mobile broadband TopUp.You bought this on:28/07/2013.New Balance:£16.00)but i cant get onto any websites get automaticly redirected to...

masklingb by 4: Newbie
  • 14614 Views
  • 10 replies
  • 0 thanks
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