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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, My sure signal has been working fine until about a month ago when I noticed that the lights sometimes went orange, a reset fixed this, now however the red light stays on and the first light slowly flashes for a few minutes and then goes out for a...
My SS has been great for months and months. But now it has started resetting often, sometimes within minutes of the previous reset. When it happens, the "ethernet connected" light on the router turns off for the SS port.In fact as I type, it's doing ...
Please can you tell me how to deregister my sure signal V2, serial number 40111016099.Many thanks
Hi all I have a VSS V2 received from Vodafone as a replacement for a faulty V1. Having registered it to my account over the helpline (the Vodafone website was down at the time), it is failing to connect ot the Vodafone servers correctly. It currently...
Hi there, I hope someone can help please. I have been using a sure signal for many years without any problems. My phone is on a business account and has just been upgraded to a Samsung Ativ S with the same phone number but a new smaller sim. As the s...
I seem to have had an installation problem of VMC programme installed on Windows 8 Acer laptop and as I am trying to uninstall it before reinstallation I am getting the following"error 1722 There is a problem with windows installer package. A program...
Hi, please could you check to see when my last connection to your servers was please? My serial number is - 4013 1568 053 I have tried to obtain the information you need but when typing the number into the black box it comes up with the following - n...
Hi, I've just received my new VSS and since installing a couple of days ago cannot get it to connect to the internet. My internet provider is Namesco and I'm using and Alcatel / Thompson Speedtouch ST585V6 router with firmware 7.4.3.2. The results fo...
We have a Version 2 Sure Signal and it has been set up and working for about a year. Over the past week or so the phone cant get a signal. I checked the VSS last night and the status light (the white one next to the red power light) was flashing. I r...
Hi, Just bought a Sure Signal for 100 pounds as have no coverage at home. Its all registered online and plugged into router correctly (Virgin Media hub). I plug it in and within in a minute of the setup the Sure Signal goes flashing on the Power lig...
