SureSignal V2: white lights constantly flashing

[YoungDude]

My SS V2 has stopped working. The red power light is on, and the white System and Phone lights are flashing. I have tried powering down/powering up, tries resetting the device and tried unregistering and re-registering. After 24 hours the lights are still flashing.

Ping: 14ms, jitter 4ms, grade: B*

External IP: 82.69.58.122

IPv6: ::ffff:5245:3a7a

TraceRT:

C:\Windows\system32>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 4 ms 6 ms 7 ms 192.168.1.1
2 922 ms 804 ms 915 ms losubs.subs.bng1.th-lon.zen.net.uk [62.3.80.17]

3 1083 ms 716 ms 119 ms ae1-176.cr1.th-lon.zen.net.uk [62.3.80.36]
4 14 ms 10 ms 10 ms xe-8-2-2.lon10.ip4.gtt.net [77.67.66.225]
5 15 ms 10 ms 15 ms xe-2-1-2.lon11.ip4.gtt.net [89.149.183.181]
6 12 ms 16 ms 12 ms ae9-xcr1.lns.cw.net [195.2.22.217]
7 * * * Request timed out.
8 * * * Request timed out.
(and a load more of these)

SS V2 serial no: 40120159427

For several weeks my family have had problems connecting to it, hence my attempts at resetting everything.

Any assistance will be most welcome.

Thanks

[Jackiekaren]

Now I just have a constant power light and nothing else.

[Jackiekaren]

Back to flashing lights!

[Jackiekaren]

Now constant power light and 2nd light. Does that mean it's working? I don't have a full signal. Before I moved house, I would have 5 bars. Now I only have 2.

[Retired-EricChe]

@Jackiekaren

Is it possible for you to try the Sure Signal in a different location, for example a friends or family members house?