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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74029 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229903 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Phone calls not able to make or receive on sure signal V2

Good evening, This is a problem I have been faced with for the last couple of weeks and have tried various things. I think I have reached my limits with this problem. Basically any phone connected to my Sure Signal V2 box, the phone calls recieved re...

Sure Signal V3 - Solid Power light, internet flashing

The Sure Signal has been intermittent at best lately, but has now been 'off' since yesterday (morning I believe). As I run a business and have a very poorly father in law, having a phone line is imperitive to me. The Sure Signal also seems to be caus...

AllisonD by 2: Seeker
  • 17122 Views
  • 2 replies
  • 0 thanks

De-register sure signal

HiI am no longer a Vodafone customer and therefore can't login and de-register my sure signal.  Please can you help as I want to give it to a friend who is struggling on Vodafone for signal. Many Thanks

grumpy47 by 2: Seeker
  • 17178 Views
  • 1 replies
  • 0 thanks

Sagem Sure signal

Since aquiring this device in 2011, it seems never to do more than light the first light to indicate it is USING POWER.Even with Tech support re-setting it recently it still fails to do more.Therefore this must be a faulty unit, please send a replace...

VSS Mark 3 issues - Virgin Media

Hi Everyone I am now on my second Mk3 VSS, I have only been using them for about 6 weeks! Initially I had the VSS behind the TV which is where my Virgin Media Router is.  I had the Ethernet cable puugged between the 2.  Within 24 hours of setting it ...

Suresignal hasnt been working for around 24 hours

Our suresignal has stopped working- we have reset multiple times, we now have a steady power light and flashing signal light no signal. Internet access and wifi are all fine. It has largely been fine for the last 8 months with a few blips here and th...

Why does my SS think it's moved?

6.45 this morning and i get email and text messages telling me my SS has moved. it did this 5 weeks ago too. I'm on a static IP, had the same IP for nearly 2 years, broadband has been up for 8 days continuously. Nothing happened that explains it. my ...

flagpole by 12: Established
  • 18277 Views
  • 0 replies
  • 0 thanks

Can I run Sure Signal from a wifi connection

HiI cannot seem to find a similarly asked question before, but can I run the Sure Signal device on the back of an existing mobile wifi device from another network? So for example, I work in Canary Wharf in the tallest building there and I get very po...

ey143 by 2: Seeker
  • 21123 Views
  • 4 replies
  • 0 thanks

Blackberry 9700 and Sure Signal, SOS only.

Hi,I have a Sure Signal installing at home and operating fine (H connection and full bars) with two personal HTC devices.Unfortunatly, I cannot get a work Blackberry 9700 to connect. If the phone is restarted it will connect with all the bars, briefl...

SlvrBck by 3: Seeker
  • 26948 Views
  • 4 replies
  • 0 thanks
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