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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74033 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal problem urgent attention need

I have had my sure signal box for 4 months.  It has worked on and off. This 2 days it has stopped and when i contacted Vodafone for the 5th time they said the box is fine to contact BT.  Now BT is looking to charge me to look at this due to the fact ...

SureSignal Version 1 + Virgin Media Issue

I am trying to get a SureSignal V1 working w/ Virgin Media (router is Netgear SuperHub 2). Initially I had a solid light 1, and after following advise on a post here to enable IPSec forwarding in the firewall settings of the router, the SureSignal no...

Sure signal

Hi, I have recently left Vodaphone, I am passing my sure signal on to a friend but need it deregistering before he can use it. Would somebody be able to sort this for me? Thanks

New sure signal

Can't get it working, the 2 lights (internet signal and handset) flash all night, call vodafone say they will do a resync, still flashing, message from Vodafhone asking Internet Provider to set Static IP etc etc, IP can't because they don't know abou...

Connection to Sure Signal

I have a new Samsung Galaxy S4 which i have recently upgraded to. my old Samsung Jet worked perfectly through Sure Signal, but although there appears to be a full signal to the phone I cannot make calls as the phone is locked down to 'Emergency Calls...

sure signal

Hi,Having had alot of problems with my box ie unable to maintain a stable signa i was given a replacement the same thing is happening, i have checked trouble shooting all is ok.serial no 40131158699ping 40msdownload 1.86upload o.36ip 192.168.1.254i h...

cassy by 2: Seeker
  • 25168 Views
  • 9 replies
  • 0 thanks

Getting regular disconnections on Sure Signal V3

My SS (v3) has always worked fine, however for the last few days its been disconnecting on a regular basis. After it disconnects, i have to do a hard reset on it to get it working again...until a few hours later when it disconnects again. Nothing wro...

Another new suresignal and same issues loosing my faith in vodafone

serial 40131961845 netgear dgnd4000 routerbt internet ISP download speed 6 megupload 1meg ping test traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets1 192.168.0.1 (192.168.0.1) 4.320 ms 2.178 ms 2.035 ms2 217.32.147.109 (2...

Suresignal not working with Linksys WAG54GS

I have been struggling with this for more than a week, must have spoken to every techie. They all swear that now it will start in a few hours but it won't! Took it down to the office yesterday and plugged it into a Zyxel router with no port forwardin...

Sabreur by 2: Seeker
  • 23794 Views
  • 9 replies
  • 0 thanks
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