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Solution

Swap sure signal to new owner number

bluesnappa
4: Newbie

I have a Sure signal registered to the phone number of my dongle. My mobile is recognised on the sure signal but not as the owner. I am ending the dongle contract. I want to register the Sure signal with my phone number instead so that my phone is recognised as 'the owner'. How do I go about this please?

2 REPLIES 2

drey_p
16: Advanced member
16: Advanced member

Hi there

 

You should be able to deregister it online through My Vodafone.  If that doesn't work or if you'd like some assistance, you can all 191 or use LiveChat  - they should be able to help.

 

Once you've done that you should be able to register it against the mobile number of your choice (which does have to be a Vodafone number).

PWIAC

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @bluesnappa

 

 

Help and support link > How-do-I-de-register-my-Sure-Signal.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.