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18-11-2016 04:06 PM - edited 18-11-2016 04:08 PM
I have a Sure signal registered to the phone number of my dongle. My mobile is recognised on the sure signal but not as the owner. I am ending the dongle contract. I want to register the Sure signal with my phone number instead so that my phone is recognised as 'the owner'. How do I go about this please?
18-11-2016 04:12 PM - edited 18-11-2016 04:15 PM
Hi there
You should be able to deregister it online through My Vodafone. If that doesn't work or if you'd like some assistance, you can all 191 or use LiveChat - they should be able to help.
Once you've done that you should be able to register it against the mobile number of your choice (which does have to be a Vodafone number).
PWIAC
18-11-2016 04:26 PM
Hi @bluesnappa
Help and support link > How-do-I-de-register-my-Sure-Signal.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.