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31-01-2015 11:36 AM
I refuse to top up to speak to your customer service about my messages not being able to send. My bundle hasn't been working since yesterday. I went in store and I was told to ring 191, but not at a cost.
02-02-2015 05:24 PM
We can take a look at this for you, contact our Live help team.
If they're not there straight away, sit tight and an advisor will be with you as soon as they're available.
DaveCD