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15-07-2015 08:00 PM
Hi
I no longer have a vodafone phone and therefore my online account has been deactivated. I would like to transfer ownership of my sure signal to a neighbour so that they can make use of it. Please can someone help me do this?
15-07-2015 08:05 PM
Hi there
If you are the account holder, the easiest way to sort this out would have been to deregister the device from your online account prior to leaving Vodafone.
As you have not done that, call up 191 from any Vodafone handset or use 03333 040 191 from any UK phone and ask them to help you to deregister the device.
PWIAC
15-07-2015 08:06 PM
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
15-07-2015 09:09 PM
Seriously? I can't just email someone to get this done. I can't stand phoning Voda customer service - It's going to take up at least an hour of my life I will never get back.....
15-07-2015 09:14 PM
@philash wrote:Seriously? I can't just email someone to get this done. I can't stand phoning Voda customer service - It's going to take up at least an hour of my life I will never get back.....
Yep, you have to call up customer services. There is no publicly avialable email address I'm afraid. You can try LiveChat - they may be able to help you.
PWIAC