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Two phone numbers?

Navrig
4: Newbie

I used a PAC from Three to bring my number to Vodafone.  I then signed up to a new S5 contract.  The transfer seemed to go smoothly and I am up mand running however whenever I SMS my wife she gets the message twice.  Once from me on the number ported from Three (my number) and one from a number she doesn't know - presumably the number assigned to the SIM issued with my new S5.

 

Presumably this will happen for all SMS I send.

 

How do I stop the 2nd message being sent from the number I don't have?

3 REPLIES 3

shinwar
Community Champion (Retired)
Community Champion (Retired)

Hi Navrig

 

It's sounds like theres been a bit of glitch in the porting process

 

Dont worry though, one of the eforum team will send you a message to get your details and they will be able to sort it out. 

In the meantime, just use your phone as normal and let your friends know so they dont think their phones are busted 

 

thanks

Thanks.

 

I have had two issues posted on these forums over the last few days.  Both have been addressed quickly and much more easily than sitting on Hold whilst waiting for the next operator to be available.

 

Great stuff.

 

A

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Hi @Navrig,

 

If this is still happening, take a look here for how to get in touch.

 

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

 

Thanks, 

 

Kay