Unable to add new user

[logib]

I have been trying to add my wifes number for the past few days but keeping getting the image below... any ideas appreciated, Thanks.

[BandOfBrothers]

Hi @logib

My suggestion is to ring 191 and ask them to add the number in the interim.

[John]

@logib Are you still experiencing problems with this? If you are, come and speak to us over on Live Chat - we'll be able to get everything sorted for you