Sure Signal V3

[Dannyb69]

Sure signal works fine with Owner phone but intermittently with two other registered phones. They are both running 3g not 4g. Does anyone know how to fix this?

[Dannyb69]

Speed 41.22 Mbps download

            8.41 Mbps uplaoad

ip address: 2a00:23c4:3f5e:5500:d028:c

serial number: 42170368908

Traceroute:

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\julie>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 4 ms 1 ms 2 ms BTHUB [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 19 ms 23 ms 28 ms 31.55.187.176
5 28 ms 17 ms 37 ms 195.99.127.14
6 18 ms 17 ms 17 ms host213-121-193-203.ukcore.bt.net [213.121.193.203]
7 17 ms 34 ms 24 ms t2c3-et-3-1-0-0.uk-lon1.eu.bt.net [166.49.211.236]
8 18 ms 18 ms 22 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[John]

@Dannyb69 Thanks for providing the above information 
Could you please let us know what light sequence you're currently seeing on your device?