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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74242 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204337 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Mobile Broadband - I Need Settings & APN Information

hey, im really having a hard time here! i brought a voda k3565 dongle yesterday, but it is shockingly bad the speed is attrocious, i do however have a sony ericsson x1 which is unlocked from o2, this fone can act as a dongle too.. i use it with o2 ...

danjw by Not applicable
  • 11297 Views
  • 3 replies
  • 1 thanks

Mobile Broadband - unable to download or load pages again

Hi, I was involved in the topic "Mobile Broadband - Connected But Won't Load Websites", where the problem was download speeds....or rather lack of them. The problem at the time lasted for about a week in my case then was sorted and everything worke...

k37665 is not recognised after instalation

I am having quite a lot of trouble with the k3765 Dongle. I initially installed the software from the device itself. there was no problem with the operating system recognising it (I am using a windows 7 sony vaio ). the problem is after i installed ...

loboski by Not applicable
  • 7035 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Problem connecting to the web

I am having a problem with my dongle, it won't connect properly to the internet. It will say its connected but has a very poor connection. And when i use the internet i will constantly redirect me to vodaphone prepay mobile broadband page, i have use...

PAYG Broadband - Unable To Connect After Topup

We bought a dongle a month ago and the original data allowance has just run out today. We topped up again but are unable to get online and just keep getting forwarded to the Vodaphone top up screen. We only topped up with £5, is this not enough? Our ...

lottieng by Not applicable
  • 7015 Views
  • 1 replies
  • 0 thanks

Vodafone K3765 Dongle - It Swaps Between 3G & 3G+ When Connected

Hi, I have a monthly contract using a K3765 dongle. I have a webpage open that is refreshing periodically automatically. When connected using vodafone, either using '3g preferred' or '3g only' - the connection seems to continually change between 3...

Mobile Broadband - Not working with Windows 7

Hi Can anyone give me some advice ,I have just loaded my software onto my windows 7 laptop and the program fails to see the device plugged in. The dongle worked fine on my previous laptop using xp serv.pack 2 when I go into manage connections the dr...

mick. by Not applicable
  • 7495 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - Unable to download on my Mac

i am using my dongle on my mac but when i go to download either my printer drivers or updates for the mac which are no greater than 180mb all i can do is the first 1%then it completely stops is there anything that i dont know about stopping me from...

plug251 by Not applicable
  • 6958 Views
  • 1 replies
  • 0 thanks
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