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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74083 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229921 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204028 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile broadband expiry of credit

I have recently bought a vodafone K3565 refresh pay as you go mobile broadband dongle from Tesco.It came with a 3gb initial credit which the assistant assured me would not expire after after 30 days but would last for 270 days,is this correct?When i ...

queeg by Not applicable
  • 8267 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Keep displaying connection error?

Hello I have a K3565 which used to work Ok bit now when I connect it to my laptop it gets a connection but will not allow me to connect to any websites or download emails. I installed it on my desktop to check it and it works ok I have uninstalled an...

timco by 3: Seeker
  • 7710 Views
  • 1 replies
  • 0 thanks

Mobile Broadband K3765 - won't install under Windows 7 64Bit

Dear all, I used to own a MC950D which served me well 3 years under XP & Vista. Now being upgraded to W7, which is wonderfully better than Vista, the MC950D stopped working. I called support to learn that there is no driver for it and got sent a K37...

simmonelli by Not applicable
  • 10008 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Huawei K3715 program error

Hello, I recently bought the Vodafone Mobile Connect Huawei K3715. I attached it to my PC and the software started to install. But after that, when I wanted to start the program, the following window popped up: C:\Programme\Vodafone\Vodafone Mobile...

Nexos by Not applicable
  • 8929 Views
  • 2 replies
  • 0 thanks

k3765 - Disconnects Every 20 Mins

Well i had an older dongle, black one not sure of model number but that works fine, only problem it doesn't get as strong a signal as the k3765. But the problem lies with the k3765, it's brand new out the box and it keeps disconnecting every 20 mins ...

trumiz by Not applicable
  • 10373 Views
  • 16 replies
  • 0 thanks

Mobile Broadband - USB Dongle to iPad micro sim

I'm not sure if this has already been raised by others (so apologies if it has). I've currently got a Vodafone USB Mobile Broadband dongle for my Macbook. I have recently ordered the iPad and am hoping I can change tariff under my existing contract a...

nigefos by Not applicable
  • 9958 Views
  • 2 replies
  • 0 thanks

Using Nokia 5800 as modem for notebook

I have a Nokia 5800 Xpressmusic with a usb cable which I am trying to use as a modem for connecting an HP notebook to the web. The HP picks up a wireless signal and connects fine, but having installed the Nokia pc suite to the notebiook and connectin...

timpf by Not applicable
  • 7234 Views
  • 1 replies
  • 0 thanks

K4505 Modem - Error 777

Hi guys have just bought a K4505 dongle updated vmc to 9.4.6 as instructed and works fine, my problem is that now i can't use my dial-up connection (which i prefer) i keep getting an error 777 code which voda say is a locked sim or something similar ...

gaz23g by 4: Newbie
  • 17384 Views
  • 15 replies
  • 0 thanks

Mobile Broadband - Error Code Resolutions

I have 4 computers, new and old with 4 seperate Vodafone Wireless Modems both new and old. The main problem I've found is conflicts with the newer modems AND conflicts within windows updates and windows 7 AND the newer modems being used together wit...

judge45 by Not applicable
  • 7871 Views
  • 1 replies
  • 0 thanks
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