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Unknown Caller displayed for every incoming call

akusewr
2: Seeker
2: Seeker

‎30-10-2015 11:22 PM

Every call i receive displays unknown caller. I have tried everything....and i mean everything. 

 

Can someone please help!

 

 

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51 REPLIES 51

akusewr
2: Seeker
2: Seeker
In response to kids

‎03-11-2015 03:16 PM - edited ‎03-11-2015 03:17 PM

 

Customer service

 

Theyr a waste of time anyway. Get more sense from a brick wall.

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akusewr
2: Seeker
2: Seeker
In response to ChazzD

‎03-11-2015 03:15 PM

Thanks Chazz. I am very close to giving up. I cannot access my account and cannot turn on voicemail either. 

 

Surprise surprise when i filled in the form it says someone will be in touch within 48 hours. Why is it that o2 dealt with the same problem in 2 hours????

 

I have a horrible feeling i'll have a 3 account next week. Lets see.

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FB65
3: Seeker
3: Seeker
In response to ChazzD

‎05-11-2015 10:34 PM

I have contacted customer services numerous times regarding this and I still have had no joy. Like others I'm walking from this organisation

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FB65
3: Seeker
3: Seeker
In response to ChazzD

‎06-11-2015 06:57 AM

I have the same issues. I've reset the phone, taken the SIM card out AND contacted the tech team who are just sitting on it. It's getting beyond a joke and a formal complaint will be going in. If you have sorted other people why does the tech team not know about this globally. I have looked into posts from Ireland and they seemed to be getting this sorted in a day. I have been without this service for a week now. I need an answer!

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Bonzo83
2: Seeker
2: Seeker
In response to ChazzD

‎10-11-2015 10:43 PM

Hi, I'm also having the same problem as many others. I've been on the phone 3 times now and have been fobbed off each time with no idea when this issue will be fixed. Please could you advise of the steps I need to take to fix this. I've tried hard resets, Torres, dropping my phone off the network. I'm really not happy, I think it's just adding to the growing list of reasons to move away from Vodafone. I've also got to say the attitude of the customer service guy I just spoke to was appalling.

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akusewr
2: Seeker
2: Seeker

‎03-11-2015 07:41 PM

My phone is now working - woohoo!!
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FB65
3: Seeker
3: Seeker
In response to akusewr

‎05-11-2015 10:37 PM

How did you get it to work?

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Bonzo83
2: Seeker
2: Seeker

‎10-11-2015 10:45 PM

I'm still having this problem. Tried all the resets, been fobbed off by Vodafone many times. Does anyone have other ideas? 

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FB65
3: Seeker
3: Seeker

‎11-11-2015 12:42 PM

Hi. I did the hard reset on the phone, where you hold both buttons down at same time. My phone worked after that
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Deno-uk
3: Seeker
3: Seeker

‎11-11-2015 04:54 PM

Hi i have same problem when i receive calls all incoming unknown please help me its over 5 days now if you don't fix it i will cancel my contract
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