Problem I am having is the VSS3 has powerlight solid, pulsing / flasing internet and nothing else... been like this for a while, not getting a signal on my phone.
I have tried resetting the VSS and also deregistering and reregistering the VSS.
Please help as the phone is useless at home.
Requested details from other forum posts are below.
Phone - Samsung Galaxy S4.
CONNECTION - SKY FIBRE With SKY HUB (white).
SPEED
ping - 26ms
upload - 36.89Mbps
download - 8.92Mbps
PING
ping - 28ms
jitter - 7ms
TRACERT
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\aardvark>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
2 42 ms 6 ms 8 ms 97e74003.skybroadband.com [151.231.64.3]
3 19 ms 15 ms 15 ms 0278098e.bb.sky.com [2.120.9.142]
4 13 ms 12 ms 12 ms ae99.edge3.London2.Level3.net [212.187.201.57]
5 12 ms 12 ms 12 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]
6 12 ms 12 ms 13 ms ae-3-3.ebr1.London15.Level3.net [4.69.141.189]
7 12 ms 12 ms 12 ms ae-42-42.ebr1.London1.Level3.net [4.69.167.22]
8 12 ms 12 ms 12 ms ae-59-114.csw1.London1.Level3.net [4.69.153.126]
9 12 ms 12 ms 12 ms ae-119-3505.edge4.London1.Level3.net [4.69.166.1]
10 28 ms 27 ms 27 ms 195.50.122.66
11 26 ms 26 ms 26 ms 85.205.116.2
12 * * * Request timed out.
Sure Signal Ser No:
40132326709
It is wired up properly (etherrnet cable correctly plugged in and there is obvioulsy data being passed between the VSS and Router as the green light is on and yellow light flashes (on the ethernet ports connecting the 2 devices). and it previously worked great.
Cheers
