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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73355 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229777 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V3 - No Lights - Not Working ?

Hi, Just got a new Sure Signal because we are getting a very intermittent signal in our home. Received it Thursday and all seemed great. Set it up without issue and got a signal that enables voice calls.We then leave it plugged in and online with the...

Sure Signal De-registered Since Recent Phone Upgrade

My Sure Signal (v1) has been de-registered after a recent phone upgrade.  There is only 1 light on the device (after a reset) and the option to manage the Sure Signal device has disappeared from my "My Vodafone" options - not happy! Can someone at Vo...

Threads and posts vanishing!

We all know why Vodafone are deleting threads and posts. They DON''T like the truth.What has happened to free speech?

djs1970 by 4: Newbie
  • 13382 Views
  • 4 replies
  • 0 thanks

Message Not Downloaded.

Hi,I've got a Samsung S3.Whever people send me downloads i.e. images within a  text message I can't download them.I click on the download bar and the download indicator goes across the screen for  a while, then it just stops and returns to the downlo...

Sony Z3 and 4G service

I've bought Sony Z3 from Japan (so obviously Japan version), which is unlocked, and I can make calls and go online with Vodafone's 2G / 3G network. My plan includes 4G service, but my Z3 does not receive any 4G signal from Vodafone.  I tried searchin...

Keeping my number issue

Hi, I recently joined vodafone and upon joining, I used my pac code from my previous provider to port my number. However, a day on and I cant make or receive calls on either phones? Help. regards.

Iphone 6 Faulty within weeks

Hi recently upgraded to Iphone 6 {22 days ago} now phone will not hold charge. Goes from 100% to dead within 6 Hours on standby?Even the apple charger that came with the phone won't charge it.I've had it on charge for 3 hours tonight and its at only ...

billy162 by 3: Seeker
  • 13789 Views
  • 5 replies
  • 0 thanks

unlock s5 to btu

Does anyone know how to unlock the s5 onto a btu firmware as opposed to rubbish vodafone firmware that has so many issues on lollipop 5.0?

Suresignal Broken and needs resynch

Hi I have gone thru the troubleshooting guides. Tried resetting the box etc but I do not get the normal lights showing - just the power light. I need this resynching please. I have no phone signal at all so messaging will not get to me. Serial number...

solvetech by 4: Newbie
  • 41851 Views
  • 65 replies
  • 0 thanks
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