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Validate it is Vodafone

jonb
4: Newbie

OK, had an odd experience today.

I work for a large international organisations, with offices on many countries. Today i get a call from one of the salespeople in one of our European office, along the lines of  "Jon, had a call to our office line from XXXX YYYY saying she is from Vodafone and must get hold of you in relation to your account, and demanded I give her your number"

Now, the salesperson is not stupid (they rarely are, even if sometimes they give that impression :)), so refused to provide any information.

Clearly this is some sort of scam. Why would Vodafone ask for my number? They have it, and an alternate contact number. Why would they rig this specific European office? Whilst i have been to the country in question a couple of times recently, i have not publicised this to my knowledge, i never actually went to your offices there, and i have never given out the office phone number, or even ever rang myself .

Now,. anyone looking at some of my recent posts will know i am in discussion with Vodafone in relation to recent events. and Vodafone have asked me to provide bank details as part of the security checks, though i refuse to provide bank details as part pf the security process.

So, how do i confirm it is actually Vodafone contacting me if/when they ring? They expect me to go through their security checks, but when they ring me, will they entertain going through my checks to confirm their identity before i confirm mine? it will be interesting to find out :Smiling:

10 REPLIES 10

@ - There is a PIN (uinless the person i am speaking to claims there isn't :)), but that is what Vodafone ask me for. I have not tried asking them - maybe i will next time they phone