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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74167 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229931 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204222 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V3 not connecting

Three days ago I purchased a Sure Signal V3 and attached it to my BT Home Hub 4 router but it still isn’t working.  Initially, I get the flashing red light and then the flashing white connection symbol which turns a steady orange after 5 minutes and ...

mjmag by 2: Seeker
  • 15116 Views
  • 17 replies
  • 0 thanks

Content Control Broadband Nightmare !

After numerous of phonecalls to the broadband team and customer service im seeking for help on forums.yesterday got my brodband connected and Content Control message poped up Setted it to SAFE. Now Im unable to access most of the websites.Broadband t...

Sure Signal v2 red light only

Can you please help. For the past week or so my sure signal v2 box has not connected to my broadband. It is showing red light only. I have tried numerous hard and soft resets and also turned off and on again my broadband router several times. My seri...

lin15 by 4: Newbie
  • 10157 Views
  • 5 replies
  • 0 thanks

Suresignal V3 one number works, another doesn't

Hi there, My VSS V3 is working fine for my phone (administrator) but not for my wife's phone. In fact we changed her phone to one with wifi calling (from Vodafone shop) but that can't get an signal from the suresignal either. I've removed and re-ente...

App to track usage

Hi guys , when can we expect a working app to track minutes and data usage please ? All the other networks already have one except Vodafone.

Jlong72 by 3: Seeker
  • 10180 Views
  • 4 replies
  • 0 thanks

Sure Signal not working

For the last couple of weeks I have been intermittently losing my Sure Signal connection. Red light is on, and there are 2 white lights as per normal.This is a fairly new unit.A reliable connection is needed for work calls so please could Vodafone re...

Hipvet by 4: Newbie
  • 10001 Views
  • 3 replies
  • 0 thanks

Vodafone Wallet, a handy way to pay

My bank supports Adnroid pay and so do my phone, but I can not see myself using it, Android is a bit insecure for that, even if I thought contactless payment was the best system in the world.     ##>## Your post has been edited as it goes again...

adamjohn by 2: Seeker
  • 11354 Views
  • 2 replies
  • 0 thanks

Sure Signal V3 with Plusnet Router

HelloI have a VSS 3 and have Plusnet as a Broadband supplier.My VSS is registered online but when plugged in it doesn't get passed the internet flashing stage.It has been sat there for 18 hours so I think I have given it enought time! Can someone ple...

Peterrr by 2: Seeker
  • 11091 Views
  • 4 replies
  • 0 thanks

Resolved! No 3g on Nexus 4 LG

Switched from an Iphone 4s to Nexus 4, upon putting the SIM in the nexus 4 i was promted to text 40127. Returing text message said I would have to update my settings manually. From reading other similar forum questions I updated my APN. No luck with ...

siontrev by 2: Seeker
  • 7502 Views
  • 1 replies
  • 0 thanks

Security

l've had my iphone 5  reset by a Vodafone staff member without my consent. What shall l do?

DAL7 by 1: Seeker
  • 6846 Views
  • 2 replies
  • 0 thanks
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