Vodafone App not Updating

[jx_geol]

The App last refreshed at 09:09 on Tuesday 13th September 2016. It is now 08:07 on Friday 16th September 2016. This means that I have absolutely no idea of how many minutes I have left this month. I have a bundle of 600 minutes a month and 500mb of data. If I go over these limits, the charges are astromonical. I detest this app as the font informing you of when the app last refreshed is very tiny and I nearly miss seeing this message.

The app is always slow to update, especially in the crucial last 2 days of the contractual month, which puts me at risk of going "out of bundle" on minutes and data. Rebooting my phone has no effect; I just cannot persuade this app to update itself effectively. I feel very badly treated by Vodafone, especially when the signal is so poor that it is impossible to browse the internet when I am not logged on to wifi.

Does anyone else have issues with this dreadful app?

[displaced]

Any update on this?  It's now been a 7 days since my app last worked.  And I've only been with Vodafone for 10 days.

[Retired-Viki_R]

Hi @displaced

have you received a reply from the form you filled out?

Thanks,

Viki

[displaced]

Nope!  The app's still not working either.

No working app

No broadband router delivered

No Live Chat advisors available

No support via phone other than "There's been a problem, keep waiting".

I think I'm about done with Vodafone.

[Retired-Viki_R]

Okay, could you please let me know your reference number so I can check we recieved the form?

Thanks,

Viki

[garymac108]

Have a look at Google play, lots of people complaining the app is broken!