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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74261 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229944 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Box v3 NOT WORKING, FLASHING LIGHT!

Here we go again! Yet another issue with this absolutely useless piece of kit... Device is registered, Active status, 2 phone numbers added. Red light is solid, the one next to it (Globe) is slowly flashing. I reset it twice, first pressed the reset ...

Billing

Hi need some help again pleaseI tried through live chat but not getting anywhere My billing cycle is 14th of each month and my payment due date is 2 weeks later So this months bill was generated August 14th and payment was made by direct debit on 30t...

caluk86 by 4: Newbie
  • 2084 Views
  • 3 replies
  • 0 thanks

Vodafone have not claimed my payment!

So I've gone online to pay my bill, via vodafone's own website and card payment service, paid and everything looks fine. Now i'm getting all sorts of messages saying I need to pay it. I've rang my bank and they are saying the money's left my availabl...

flozza92 by 2: Seeker
  • 3137 Views
  • 10 replies
  • 0 thanks

MPs line rental charge

I have a charge for MPs for £17 bringinging my bill to 34£ instead of £17 per month as aggressive please help 

No one seems to know where my account is?

Hi, first time on here so not sure if I've posted this in the right place. But basically this has been going on since 24/8/17 a few months ago I lost my job and missed some phone payment bills, when I found new employement I tried to set up a payment...

Deeyx by 3: Seeker
  • 845 Views
  • 3 replies
  • 0 thanks

Unable to add phone number to suresignal - error "500, 2011 - [1b2]"

I have an additional phone account which I'm trying to add to my suresignal. The number was ported to Vodafone from Talk Mobile over 6 months ago and I am stil unable to add the number. The error is "We're working hard to fix the issue, so please try...

log in on website redirects to site map

hi I have been trying to log into my account and after entering my username & password it always redirects me to site map?i have had no joy with chat it always ends up the same after all suggestions of clearing cache, using different browsers, using ...

mobile wifi

I have a mobile wifi that I purchased on Thursday. It is for a month and I would not like it to be renewed for the next month. I just want to pay for One month. I was told I needed to call you to make sure the contract will not be reconducted, but th...

vodafone smart prime 6 internal SD

hi!is it possible to set my SD set as internal storage including the OS (extending the internal storage) in my vodafone smart prime 6 with Android 5.0in Vodafone Smart Prime 7 with Android 6.0 it was easy to do otherwise i'll try to upgrade to Androi...

atomms by 1: Seeker
  • 1020 Views
  • 3 replies
  • 0 thanks
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