Vodafone Broadband Router (Connect Router) - Technical Issue

[Timfletcher]

My broadband is down, no internet connectivity. How do I raise a fault with Vodafone ? I can't find anything online & can only find one telephone number for queries which I've been on hold for over 30 mins.

[drey_p]

Hi there

Hopefully you managed to get through and have your issue solved.  For future reference, all the ways you can contact Vodafone can be found here and the number for the broadband team is 08080 034 515.

If you've not been able to get your issue resolved, please post some details and perhaps a member of the community may be able to give you some advice that helps. 

[Retired-LouiseE]

Hello @Timfletcher

The best way forward is to follow all the steps on our Broadband Troubleshooting page.

If you have no luck, please call our Broadband Technical support on 08080 034 515 and we will help you further. 

Louise

[Timfletcher]

Never got Vodafone to answer the phone that evening, next day support / tech support was excellent, picked up new router from local Phone store next day, all now up & running.
.
Fault finding tips online were fairly useless.
All support staff in UK call centres, all more than capable of dealing with technical issues.
Thanks to members who replied to original post

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