Vodafone Home Broadband / Vodafone Connect

[dynamick]

Hi there. Firstly the speeds and setup on my broadband have been great, so has most of the customer support I have had with initial gremlins on setup

I do have two big headaches though. I have a zyxcel nsa325 network drive which I store music, photos, movies etc on and On my old plusnet modem I just plugged it in the ethernet port and my Hitachi tv saw it. Now although the drive is visible through my PC and is visible wordlessly on the home network, the drive is not seen by my TV *unless the drive is plugged directly into the the ethernet port on the TV. So what setting am missing, there is no help or suggestions on the net, with it being a new modem there is no firmware 6 for it either.

Secondly, when I signed up for vodafone home broadband I was told that I would get 10 email addresses too, I have no idea where they are or indeed the pop/imap.plus.net settings for the addresses or the settings so I can send emails on my current email address.

Hope someone can help and thanks in advance

Mick

[anthill]

Mine is the same (Huawei 963168_HUAWEIVOX25) memory currently hovering around the 30℅, not increasing. Uptime is 2 days (when I did the firmware update)

[sharkey67]

Thanks. An hour on and mine has increased the predicted 20%

When it next reboots I'm going to shutdown my qnap nas to see if that makes a difference.

[MonkeyJabba]

I've now got my Netgear Router, is there a "best practice" way of making the VF router just a modem and using the netgear for everything? I run a lot of stuff that needs port forwarding and stuff so I'm hoping this is going to be ok... 

[kelmister]

Jabba

Hope to do the same.

More so because I currently have seperate router & modem. Router is upstairs with everything wired into it.

If I can't setup my netgear as AP I'll swap it out for an ethernet switch.

[Gmifflin]

I can confirm that on my setup, with the latest firmware I still cannot access wired devices from 5 Ghz wireless connected devices..... works ok from 2.4 Ghz wireless connected devices. So it seems this ain't fixed.  I have also noted that the router memory use increases to the point where network access slow down, and I have to reboot the router, seems to be every couple of days. So none of my  5 Ghz coneected devices can connect to my Windows Server, Freenas Server or my Plex Server.

[essdiem]

24 hours with no reboot or disconnections since absolving the router of any responsibility for DHCP, NAT etc. by connecting my router to it. Memory stays at 29% and CPU rarely ventures into double figures any more.

I only received my router last week so unless they aren't very good at stock rotation I would expect it to be a newer/current version. Hardware type reported as Huawei 963168_HUAWEIVOX25 and firmware at 5.4.8.1.291.1.30.1.6.

My network comprises of an 8-port switch with 2 PCs, 1 PS4, 1 Xbox 360 and an IPCAM plus a couple of laptops, a chromecase audio and usually 3 android phones on WIFI (some on 2.4Ghz and some on 5Ghz).

I did also get the reboots overnight at similar intervals so suspect a memory leak rather than it being able to cope with demand.

Looking forward to my call back from level 2 tech support as this has proven the line is not at fault - keeping my fingers crossed they give me authentication details as it would be nice to remove the additonal layer of complication in my current set up (as well as being better for my electricity bill and the environment).

[sharkey67]

Many thanks for the update.

I'm currently disconnecting devices to see if that helps, down to just 2 wired (PC and CCTV system)and 2 wireless (1 laptop and one panasonic DVR)but issue still occuring at the same rate.

I have raised with the VF BB team this morning and expecting to hear back from 2nd line support tomorrow.

I use the VF router as a DHCP server for the rest of my LAN and currently don't have another router to do that instead and just use the VF router as a modem/internet gateway.....nor should I need to of course at it worked perfectly well at the previous firmware release.

I don't think you'll get the username and password from them but good luck.

[sharkey67]

So monitoring shows that (in my case) my memory grows approx 10 to 12% every 30 minutes.

When it gets to around 93% the Router GUI stops responding and hosts on the LAN can't resolve DNS requests.

You can ping other hosts on the LAN via their IP addresses but you can't ping www.google.co.uk for example.

The router doesn't reboot just yet, it takes another 10 to 15 minutes where presumably the memory kept growing until it does a complete reboot.

I powered down my QNAP NAS but the router rebooted itself a couple of time over night too.

So I've just disconnected my British Gas Hive HUB and will go through various other devices trying to see if it is a spefic device or service.

[anthill]

Sounds like they need to send you a replacement router

[MonkeyJabba]

I'm going to play around with this tonight and see if I can stick the Nethesr in a DMZ off of the VF router, hopefully make NAT'ing easier and let me use the full power of the Netgear. I'll let you know how I get on.