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So, basically I now can't access a website that I previously could (any probably won't be able to access more who have Bad Behavior installed) because of the way Vodafone's IP address allocation works?
PaulE_Vodafone,
Jon_Vodafone appears to know about this issue, as he answers questions on it's interference with service in the thread bacupian has linked to.
I'm not particularly happy that I now cannot access the website of my wedding photographer to be able to purchase prints of my wedding photos from home, I will have to now find free WiFi access somewhere, which obviously isn't what having mobile broadband at home was all about in the first place!
Can Vodafone not offer any solution to this problem?
Thanks,
Stu
Hi Stu,
I'm afraid there is no current solution to this problem, although we are looking at moving to public IP addressing in the long-term which will resolve these kind of issues.
Since Bad Behaviour is looking at the IP address in use, and deciding that the one you're on has been used to send Spam, you should be able to get around this problem by disconnecting and reconnecting to the internet, in order to acquire a different IP address.
You'll be able to see what your external IP currently is from websites such as www.whatismyip.org
Jon
eForum Team
Hi Jon,
What I've highlighted in bold doesn't work.
I've disconnected and reconnected multiple times, both before I went on my Honeymoon and as soon as I got back – to check whether the problem had been solved. I get the same message as I posted originally every time.
A long-term solution doesn't really help me, as myself and my wife have to access our photographer's website in order to select photos for our wedding book. So you can understand that I'm not particularly happy about this, since it's a problem caused by Vodafone changing their service.
Stu
Hi Stu,
Just to be clear, our service has not changed. Our network has operated this way quite happily since the 1990's - the issue here lies squarely at the feet of the developers of these blacklisting services for not only being inflexible when it comes to ISP's using shared IP addressing, but also in their overzealous nature when it comes to blocking those addresses.
Having had a closer look at the criteria Bad Behaviour uses, it looks like it'll automatically block anyone seen to be connecting from multiple IP addresses, or making multiple requests from the same IP address. Since a single public IP address on our network is shared simultaneously with thousands of other users, this is making any Vodafone user appear as if they are a "bot" and causing them to be blocked automatically, regardless of whether you disconnect or reconnect.
This is overkill in my opinion - however, reading the FAQ here, you should be able to unblock yourself using that Technical Support key you mentioned in your first post. The "fix the problem yourself" option will authenticate you as a real person, and should then allow you to browse the site normally. Can you confirm if you have followed the instructions on the photographer's site to do this, and whether it is working?
Jon
eForum Team
It doesn't work
he's asked you to sort out YOUR system so it works in a reasonable way. You've said Vodafone doesn't
intend doing anything about it.
As I have already stated, we are making the move towards public IP address allocation, but this cannot take place overnight. It is not a case of us being unwilling to adress the issue, but rather that we cannot address it at this stage. We do not have enough IP addresses to provide service to all of our customers, and until RIPE, the authority that grants companies new IP ranges, approves our request, our hands are tied.
Your assertion that the methods are overzealous doesn't wash with me and such responses would incline
me to up the thresholds rather than reduce them. My own low resource ftp and websites don't use
"Bad Behavior" but do block using similar criteria to those you mention, mainly vs connections per IP, and
repeat offences from an IP get added to a block list.
I've given information on how to make things work with our network - if you decide to do the opposite, that's obviously up to you, but it obviously isn't going to help matters.
I've had accounts with dynamic allocated IPs since 1992, and still use such accounts, it's only since using
Vodafone's mobile broadband from earlier this year that I've come accross one sharing same IP between
different users at same time. It's been more common to find same dynamic IP being reallocated to a particular
user.
This is because we use Private IP's rather than Public IP's, and is again due entirely to the lack of available IP ranges for our customers. RIPE will need to allocate us more before we will be able to fall in line with other ISP's.
Jon
eForum Team
Hi Saxonpirate,
Unfortunately, there's nothing else we can add to this at the moment, as soon as we can give you more information though we will.
Paul
eForum Team
Unfortunately, there's nothing else we can add to this at the moment, as soon as we can give you more information though we will.
Paul
eForum Team
