Vodafone Mobile Connect - Problem With Huwaei K3565 Drivers

[Mycroft]

Hello. I´m having a problem installing the Huwaei k3565 modem in a Samsung x05 laptop with windows xP sp3. The problem is that, when it tries to install the .msi file, the process msiexec.exe starts running but nothing happens. I tried to uninstall the antivirus and I have no firewall (windows firewall is not activated). I´d apreciate your help.

Thank you.

[Retired-Helen]

Hi Mycroft

A massive warm welcome from all of us here at the eForum, it's always a pleasure to have a new face join us!

If you right click and go to properties, select the compatability tab and try changing to some of the other options that you've got in there like Windows 95 or 98.

Failing that I would strongly recommend that you visit www.business.vodafone.com to download the latest version of software for the modem. Once you're at this site, the download you're looking for is in Top Downloads on the right hand side, VMC 9.3.6.

As your new to the eForum, have you had a chance to check out the rest of our brilliant website? There's a huge range of options to save you time in managing your account online, from checking your priceplan, changing your address and monitoring your current usage - it's all available right here at My Account!

Finally, here at the eForum, we're always striving to make the world a better place. Take our quick and simple Survey to tell us how you think we're doing. All of your feedback goes towards improving your Vodafone experience!

Let us know how you get on with the modem,


Helen

eForum Team

[philswifttbes]

Hi M

what version of Vodafone Mobile Connect (VMC) are you using? go help>about to check

Hello. I´m having a problem installing the Huwaei k3565 modem in a Samsung x05 laptop with windows xP sp3. The problem is that, when it tries to install the .msi file, the process msiexec.exe starts running but nothing happens. I tried to uninstall the antivirus and I have no firewall (windows firewall is not activated). I´d apreciate your help.

Thank you.