Vodafone Smart Ultra 6 mobile data problems

[Blackwatch]

I dont know if I live in a poor signal area however, I like to stram music to my car from the Flaix.fm App, however when ever I leave home it is almost impossoble to get a H+ or 4G signal unless I either restart my phone or switch flight mode on/off...sometimes both. Inside my house and just outside, it is rare that I get any signal at all. I am seriously looking at going back to giff gaff if it is a signal issue.

Does anyone else have this problem.

[DaneB]

@sings2009

I've sent you a private message with details on how to get in touch.

For anyone else with the same issue, try the steps listed here and if you’re still affected, contact customer service.

[Sukhi]

@sings2009

I don't think there is a setting to change the APN's, you could try a repair.

Our engineers will be happy to take a closer look for you.

[sings2009]

Thanks.

What happens if they need to send the phone away for repair?  Do I get a 'courtesy phone' or have no phone while it's away?

[DaneB]

@sings2009

Courtesy phones are available subject to availabilty in store.