Vodafone Sure Signal Not On Account

[stevr12]

Hi,

I had my Vodafone Sure Signal registered by product support to my phone number but it is not showing on my account. I contacted support again and they said it was registered but I cannot see it when I log in, Please resolve this issue.

[BandOfBrothers · Accepted solution]

This is a discussion board only and not responded to by Vodafone in relation to Account Specific Enquiries. Customer Services wouldn't see your post here.

Their is no Account Access or Official Account assistance via the eForum. Only Customer Services via 191 & Live Chat have Account Access. (Using a Computer to Access Live Chat is best)

We as fellow customers cannot resolve the issue from here. .

These links hold information regarding managing the device. 

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Can-you-manage-Sure-Signal-with-an-iPad-Safari/...

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/NEW-location-for-the-Vodafone-Sure-Signal-manage...

Faqs https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/