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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74060 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229912 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204015 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal with iPhone 5S

Hi. First post. I've been on the phone to Technical Support three times this week and no-one has been able to resolve this.  I have a version 1 Sure Signal which has worked fine for 4 years. I have recently upgraded to an iPhone 5S and it's now not w...

Resolved! Huawei ascend g510 keeps losing internet

There were no problems for the first month after buying the phone but when I added another £10 Freebee, I lost the internet though it worked with WiFi. I contacted Vodafone who told me to text WEB to 40127. Within an hour it was working again but the...

Missing account details

Someone in our organisation purchased a Sure Signal and they have now left, but it is still in use. We want to add some more phone numbers to it, but we don’t know the user name it was registered with, could you please send me the username, so that I...

ultra by 2: Seeker
  • 19339 Views
  • 1 replies
  • 0 thanks

Resolved! iPhone 4S not connecting

Hi I've had a Sure Signal (3 light version) for over a year. My blackberry connects to this fine. My wife just bought an iPhone 4S, I've registered the number but it does not connect to SS. I've reset the SS and phone but without any luck. ive  searc...

Cjwilson by 2: Seeker
  • 29407 Views
  • 21 replies
  • 0 thanks

Resolved! Suresignal v2 not working.

Hello We have a Suresignal v2 that doesn't appear to be working. The power light is solid red and the 1st LED is lit but no others. I have run through the 30 second reset procedure and the device appears to be registered correctly on our account. It ...

skershaw by 2: Seeker
  • 21470 Views
  • 11 replies
  • 0 thanks

Blackberry charges on my Bill

Hello can someone help/explain whats going on with my bill, before i start this is my plan Your Plan comes with 100 minutes, unlimited texts, 2GB Wi-Fi and 100MB mobile internet Now for the past 15 months this has been sufficient occasionally went ov...

Resolved! Prestigio multipad 4 ultra quad 8.0 3G tablet

I Brought myself one of these tablets, when my local Vodafone shop took the Huawei ascend mate off the shelves because of they said "lack of intrest and no handset deliveries".I called into maplin electronics to check out this device and found out th...

Sure Signal and Asus DSL-N55u not working together.

Would appreciate some help - not sure if this should be a new thread! SAS (V2) box works OK on past 2 Routers ( Netgear & BT Homehub )- with no user set-ups required. For various reasons I now have an Asus DSL-N55u which works in all respects except ...

cannot access my voicemail

hi whilst in australia recently i had to buy a new handest from vodafone as my previous handset diedi was told i needed to unlock it from vodafone au, which was fine and the phone works perfectly in the uk.however i am unable to access my voicemails ...

SOLUTION: VSS V3 + VirginMedia Superhub 2

All, If you have a Vodafone Sure Signal v3 and a VirginMedia Superhub 2, and have difficulties connecting your VSS to the Vodafone Network, please follow this process: - First and foremost, make sure you've tried everything else presented in this for...

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tierix by 4: Newbie
  • 23048 Views
  • 2 replies
  • 2 thanks
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