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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi I have a v3 Sure Signal which is not connecting to Vodafone but has a flashing white internet light which does not correspond to any of the light sequences indicated in the on line troubleshooting. It has been like this for over 3 days. The devic...
Hi, I've currently got a version 3 withPower - flashing, Internet - off, In Service - orange, In Use - orangeHave tried factory reset several times/wait 24 hrs etc to no avail. The thing had been up and down like a yo yo for weeks but been out for a...
I have a Sure Signal VSS1 with lights 1, 2 and 4 on but none of our phones (three different manufacturers) can get a signal. It used to work fine until a couple of days ago. I've done a factory reset but this hasn't worked. What can I do next?
Hi Guys I'm having steady green light issues with my V1 Sure Signal and Billion 7800n. I have hard reset both my router and the sure signal along with updating the routers firmware. My current IP address: 86.185.128.63 Serial number: 21222196616 I ha...
Symtoms: Steady power light, no other lights lit My setup has been working fine for a long time and yesterday I noticed the phone didn't have a signal on checking I found the SureSignal was down. I haven't made any changes to the router setup (Vigor ...
Hi there - hoping you can assist. I have a phone on a corporate Vodafone account (I am not the account holder - our IT head is) and would like to use a Sure Signal in my home. Because it is not a personal account, I cannot create a log-in so that i c...
Hello, I have a vodafone sure signal v3.0 that is set up and is working - getting all the correct set of lights when using. the issue is that the range doesnt seem to be good enough. I have the VSS in a study on the ground floor but cant get full sig...
Hi Today I ported in a number to Vodafone to replace the number I got when I opened my contract. When I sign into my online account it asks am I a pay monthly or pay as you go customer. If I select pay monthly I get an error. I guess because this ac...
Hi After a short power outage while meter changed, none of our 3 phones will now pick up the 3g signal from our sure signal unit (been working fine for several years with all phones plus guest phones), All the lights are on, tried usual turn of & on,...
Hi,Serial: 40134637459I've owned a brand new vss3 for approx 24hrs and have problems from the start. First of all the VSS3 only shows the power, internet and service lights. The remaining User Light isn't displayed all of the time. Is that correct? T...
