Vodafone Updates Error

[Beugel1987]

Hello.

I have a Samsung Galaxy S4 which also comes with the Vodafone Updates built in.

However, almost 2-3 times every day when using a certain app, I get an error message that says 'Unfortunately Vodafone Updates has stopped'.

Do you know if there is a fix for this as the last thing I want to do is uninstall the Updates app.

Many thanks,

Christopher

[Sukhi]

Hi Craiglondon73

Can you try the steps James mentioned here?

Thanks

Sukhi

[Northern-dj]

This is a strange one and i hope the Eforum team will take another look at this 

Thanks for the screen shots 

@James it seems to be a reject at the server end 

It happens on both WiFi and 3G

as for the App for now until Jame or one of the Team looks at this would be to dissable the app as it will drive you nuts 

[hrym]

I just wonder whether the phone is trying to update an app that's no longer supported.  A sort of 404 error.

[Northern-dj]

Possible but as this phone is new i dout that Vf would do that 

More like its the company that looks after this has messed up some how 

but some one at VF needs to pull there finger out and get this sorted instead of hoping it will go away it affects two devices possible three not herd anything from the Note two crew

But it effects the Three as well 

But as dissabling this sorts out the problem most will not be bothered 

But Vodafone wonder why no one uses there apps if this is what happens 

[hrym]

Absolutely agree with you, ndj.   It's caleld Vodafone Updates, so they've put their branding on it and it's up to them to fix it, even if that means a firm boot up someone else!

[Retired-Lee]

Hey guys,

Let me see what I can find out.

Cheers,

LeeH

[Jimbeam76]

I've got a unbranded Vodafone S4,

I get a little Vodafone symbol appear in the top left of the screen every now and then. When I pull down the nofication bar I get a meesage saying something like the "Vodafone updates (0MB) has failed to install".

I'm guessing it has something to do with the My Vodafone App I've got installed. I just hit clear

[Northern-dj]

Un branded with the Updates app on ????

The updates app is pre installed and can not be downloaded its part of the Vodafone firmware

The My Vodafone can be downloaded but does not run in the back ground 

And i hope Lee can get to the bottom of this 

[ALS-91]

Hi everyone,

Safe to say it is quite a common fault going around. I have the exact same issue with Vodafone updates crashing my Samsung Galaxy S4. 'Vodafone updates has stopped". Soo annoying I swear. Please fix!

[Northern-dj]

The problem the Eforum Team has here is these apps are made by a Third party company for Vodafone 

I hope they will pass these problems on 

I have delt with a simular company before and they were glad of the feed back this was on the Original Galaxy S

so contacting them internally could be tricky but thats up to Vodafone to sort out 

We have on here offered before to test there Apps before, But as with most it fall on deaf ears at some point 

Vodafone needs to engage with its users on apps 

On most apps you have a email to send ideas to developers 

But as with Most this Vodafone they don't like negative criticisms