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26-07-2017 08:08 PM
Would also like to add my experience of other customer experiences seen on here by saying vodafone are the worst
company I've ever had to suffer.
Incompetent, Lazy, Unhelpful, Amateurish, Childish.
Those are some of it's better points.
No Longer have the will or energy to repeat ad infinitum the problems they cause to another and then another and then another operator who
does not care,
have not been trained
cannot speak english
unable to communicate
26-07-2017 08:18 PM
Sad to say you're not the only one. At the moment they are just sending me round in circles without providing any resolution. Someone has to be acountable at Vodafone UK.
28-07-2017 11:12 AM
@Ronof9 and @MarkVoda1999 - It’s not good to hear the experience you’re both having.
If we can help and it’s account specific, please send us send us your details by following the instructions in this private message.
02-08-2017 11:53 PM
Gemma, for more than three weeks I'm just going round in circles with Vodafone whether it's Customer Services or Vodafone UK Customer Relations in India. I think only solution is for me to end my near two decade stay with Vodafone
03-08-2017 06:46 AM
Raise a complaint. Follow the process, it will help get better people on the case.
https://www.vodafone.co.uk/vodafone-uk/complaints/
04-08-2017 01:36 PM
@MarkVoda1999 We'll be more than happy to look into this for you once you've contacted our team using the private message @Gemma has previously sent.