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Vodafone app on iPhone not working

jdholt1976
3: Seeker
3: Seeker

The Vodafone app wont start on my iPhone 6. It lets me download but when I try to open it I get an error message saying 'WE'RE HAVING A FEW TECHNICAL DIFFICULTIES AT THE MOMENT. WE'RE WORKING HARD TO GET THINGS SORTED'.

 

I've made various phone calls and on line chats where I have been promised the issue will be sorted with 72 hours, however, it hasnt. I've been promised phone calls as well that have never happened.

 

Problem seemed to start right at the time I upgraded my account (kept handset, chose a lower price plan). The app worked fine before this...

 

Frustrated! Please help.

10 REPLIES 10

BandOfBrothers
17: Community Champion
17: Community Champion

Oh heck   :Sad_face:

 

Can you try another phone ?

 

This does sound like something at Vodafone's end. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.