Vodafone billing error has lead to a default on my Credit file.

[Toovs94]

Hi all,

I have had a billing issue with Vodafone that was dealt with by the Ombudsman. I now have defaults from Vodafone on my credit file which is bringing down my otherwise good Credit file. I have called however the advisors haven't understood what I am trying to do. Is there anyone from Vodafone who is able to support please? I'd really like to get this resolved quickly as I will be looking to by a house with my Partner in the next 12 months and I don't want this to hinder my chances.

Many Thanks in advance for your support.

Dale

[BandOfBrothers]

Yes @Toovs94 we have a Vodafone Social Media Team here who read all posts and engage with issues like yours. 

Please give them a little time to catch up with your thread. 

Best of luck. 

[Toovs94]

Thanks. I look forward to hearing from them. 

[Alex]

@Toovs94 We'd like to look into this for you. :smileyhappy:

I've sent you a private message with details on how to get in touch with our specialist team.