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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73752 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Payment reversal?

Hi had my bill and it states payment reversal, could someone advise me what this is pleaseThanks

jonah885 by 4: Newbie
  • 12031 Views
  • 4 replies
  • 0 thanks

How to register a disconnected sure signal

I have a sure signal that was disconnecte by Vodafone when it was not used for several months when I was abroad. I am now having a lot of signal problems, and need to re commision it. The instructions refer to tabs I don't appear to have on my my Vod...

JimSwift by 1: Seeker
  • 6639 Views
  • 2 replies
  • 0 thanks

Premium rate numbers

Hi.I recently got new phone and joined Vodafone so I don't know where the problem is.Basically I can't send text msg to ie: 61054 or 40250 numbers.I've tried on my husband phone who is with different provider and it worked.I've got a Samsung galaxy S...

Anie by 2: Seeker
  • 14757 Views
  • 4 replies
  • 0 thanks

Resolved! Using Phone Purchased in the UK in Canada

Hi all, I'm moving to Canada from the UK for 6 months with work and was wondering how it works with using a foreign sim card in my device. I have requested that my device be unlocked by Vodafone, so going on the assumption that is successful, would i...

Network Routing with Broadband

I've been having broadband issue over the last few week, recently I'm lead to believe it's a routing issue, because no matter where I go my connection routers me to London, then New York (where it drops all the packets) then to Ireland, then to Leeds...

Anonymous by Not applicable
  • 10398 Views
  • 9 replies
  • 0 thanks

No 4G connection

 Post Title: RM17 - RM14 - IG11 -E15 1) I used to have 4G coverage on my train journey from Grays to West Ham, not I dont even have H+ 2) RM17, RM14, IG11 E15 3) The issue started about a week ago and has happened in the past I dont understand why I ...

Huawei Mate 9 Available on Vodafone?

Hello, Does anybody know if Vodafone have any plans to offer the Huawei Mate 9 phone? I know Three already offer it on contract & PAYG. Thanks.

roastie by 2: Seeker
  • 7382 Views
  • 4 replies
  • 0 thanks

Lost in Transit Iphone SE

I upgraded my contract on 4 Jan and was told I would receive my new Iphone SE a week later (11 Jan) I asked for the phone to be delivered to my work address but it had still not been received it on 12 Jan so called Vodafone to ask what was happening....

Deno73 by 2: Seeker
  • 8590 Views
  • 3 replies
  • 0 thanks

Using Vodaphone in Aus/UK

Hi, I am looking to buy a Vodafone Mini 7 3g in Audtralia and would like some advice:Can I use the phone in the UK and would i be charged the UK Charges? I know it may be a silly question but just wanted to be sure about other country charges. I am f...

BF1991 by 2: Seeker
  • 13610 Views
  • 3 replies
  • 0 thanks
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