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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

BT6 Belfast Mobile Data Not Working

1) My 4g/3G is not working in any location despite the 4g symbol showing as normal on my phone. 2) Home postcode is BT6 9GQ 3) I don't have another phone to try but put it in my IPad and the same problem occurred. 4) There are no errors, it just trie...

Samsung Galaxy Note 7

What is the official line from Vodafone on this?. Had the initial handset and the replacement, neither of which have had any issues and have been the best phone I've owned. Media reports state to turn off the handset and return it, although given the...

Robby1081 by 4: Newbie
  • 18818 Views
  • 71 replies
  • 0 thanks

LOST Landline Number - Incompetence at the highest level.

Went through the process of ordering Broadband thinking all I was doing was changing my billing company. The Web order form even asked me for my current number. I did NOT choose a new line and have NOT, as far as I am aware been charged for a NEW lin...

bradshawd by 4: Newbie
  • 25021 Views
  • 21 replies
  • 0 thanks

Sky sports Mobile tv not working on second phone

I'm new here and I wonder if someone might help me. I have the sky sports mobile tv app and have it on two phones and there's been no problems but last week it stopped working on the second phone saying that they could not find my subscription. All t...

oracle dbase error while logging on to web account

hello all,I've had this issue for a while.Every time I attempt to reset my password, and try to login with a temporary password I am re-directed to this Oracle Access Manager Page. This happens on my phone and PC , tried differrent browsers , cleared...

VODAFONE ERROR.GIF

Incompetence reigns supreme

Im writing here as I can’t stand talking to any of the foreign CS agents anymore as they don’t understand what I am saying and their statements don’t make sense (see later) I gave notice on my 2 accounts on the 27 Dec 16 and received my PAC codes.On ...

tighty by 4: Newbie
  • 9987 Views
  • 15 replies
  • 0 thanks

Why do I get the Event Log message Connection to ACS Failed on my HUB?

As per title, I seem to be getting the subject title message several times a day. The most recent log started at 18:39 on the 3rd February and the same message appears recurring every 2 - 3 hours until today! No other information is given except unde...

snash123 by 2: Seeker
  • 9754 Views
  • 2 replies
  • 0 thanks

VSS v3 not working since 02/02/2017

V3 VSS has been working since June 2016, stopped working yesterday for no apparent reason, Power light flashing, ligts 3 & 4 solid amber.No chnages in router configs or power outages. S/N 42153828886 tracert output  1    <1 ms    <1 ms    <1 ms  10.0...

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