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09-06-2016 06:18 PM
I fell on my 4g and its screen went black, I can still hear it though
09-06-2016 06:31 PM
Hi,
Am I to assume you've possibly damaged your phone accidentally?
If so try turning it Off and On to see if a soft reboot helps.
Accidental damage is not covered by the manufacturing warranty.
Vodafone could send the phone off to their repair centre and would advise if there is a charge after looking at it before they attempt to repair it.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.